BOQ Complaints

Have you got a Bank of Queensland complaint?

If the Bank of Queensland have ignored your complaint, or if you have a new complaint, then we can help!

We can assist you with almost all complaint types. Personal Banking, Business Banking, Owner / Manager, and the list goes on.

Since November 2012 The Arbitrator aka Michael Fraser has been working with a small team of advocates, researchers, journalists, industry insiders, lawyers and whistleblowers to assist customers that have been disaffected by actions of Australian corporations.

We have noticed particular patterns of behaviour at the Bank of Queensland and we want to help you.

If you have a genuine complaint that has been ignored and you think it should have been properly resolved, then please contact us right away. We will do our best to help.


If you would like to speak to The Arbitrator directly, you can call him on 0458 369 975 24/7.

Tell Your Story!

BOQ is a joke.

328 DAYS AGO | WEDNESDAY, 7 OCTOBER 2015 1:00 PM | Bank of Queensland | Views(194)

What a joke this bank is. I'm POA for my mother, and yet I have no control over her account. They refuse to allow me to withdraw money to transfer to...

by Pete from QLD, 4184

Beaconsfield taking thoroughness to the BS level

418 DAYS AGO | THURSDAY, 9 JULY 2015 10:37 PM | BOQ | Views(1267)

Today 9/7/15 I visited Beaconsfield Vic branch.. I represent my mother June Davies a/c 20158482 - who is in care, I have had power of attorney since ...

by Julia sparrow from VIC, 3807

BOQ fraud

564 DAYS AGO | FRIDAY, 13 FEBRUARY 2015 5:43 PM | Banks | Views(754)

BOQ Manager and her neighbor collaborated in selling an over inflated business and forcing through multiple loans to off load this business and prope...

by peter bates from QLD, 4226

BOQ management brace for The Arbitrator

566 DAYS AGO | THURSDAY, 12 FEBRUARY 2015 7:41 AM | BOQ: Dennis Teale | Views(2491)

It never ceases to amaze me how corporations behave when I approach them about an issue. More than a handful of BOQ owner managers (franchisees, o...

Jamin Smith (Corporate Communications) of BOQ builds a brick wall

567 DAYS AGO | WEDNESDAY, 11 FEBRUARY 2015 4:47 AM | BOQ: Jamin Smith | Views(1976)

On 28 January 2015, I wrote to Jamin Smith (Head of Media and Corporate Communication), at the Bank of Queensland (BOQ) to discuss their behaviour to...

Are you a Bank of Qld(BOQ) franchisee that has been affected?

573 DAYS AGO | THURSDAY, 5 FEBRUARY 2015 3:09 AM | BOQ: Franchisees | Views(1059)

Michael Fraser The Arbitrator is interested in meeting more former/current BOQ owner managers (franchisees) that are claiming they too have been forc...

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